1. Introduction

ATLAS Medicorp Pty LIMITED ABN 15 676 928 233 (referred to as “ATLAS”) provides the ATLAS online platform and website for booking and managing Independent Medical Assessment appointments, examinee and client communications, and associated technologies and services (the “Platform”). This Privacy Policy applies to all users of the ATLAS platform, including but not limited to clients, specialists, examinees, and third-party service providers. The purpose of this Privacy Policy is to outline how personal information is collected, used, and protected in accordance with relevant privacy laws.

2. Background

What does our Platform do? The ATLAS online portal provides a means of connecting Specialists with Clients securely and privately. Some examples of key functionalities of the platform include enabling:
1 – Specialists and Clients to create and manage an online profile;
2- Specialists and Clients to manage and secure specialist assessments (such as by booking, cancelling and rescheduling appointments, or holding those appointments via an online telehealth platform);
3 – Client and Specialists to communicate with each other about their appointments or other important matters (such as reminders, changes to bookings and examinee documentation),
4 – Digital forms to be completed by Examinees and clients ahead of the scheduled appointment;
5 – Key integrations, including key information which allows for accurate invoicing and reporting or upload the examinee’s medical history, and
Support for the industry through relevant data made available to all stakeholders to assist in legislative change and innovation.

3. Type of personal information we collect

To operate our business effectively and efficiently, we need to collect Personal Information. We may collect and hold your Personal Information for a range of reasons, such as to allow us to identify who an individual is before they access or use the Platform, to facilitate bookings or communications between Clients, Specialists, Examinees, and the ATLAS team, or other Platform functionalities, or to generally work and deal with individuals in the ordinary course of business. You can read more about the types of Personal Information we collect for different categories of individuals we deal with below. © ATLAS Medicorp Pty LIMITED 2024 4
 
4. How Personal Information is Used and Disclosed

The primary purposes for which we collect Personal Information are to enable the functionality of the Platform, provide you with our services, and to support the operation of our business. How we use or disclose your Personal Information will generally be tied to these primary purposes.

5. Opting Out

An individual may opt not to have us collect their Personal Information or for us to de-identify any Personal Information we hold about them. To opt out, please contact us using our contact details provided below.

6. Keeping your Personal Information Secure

We will take all reasonable precautions to protect your Personal Information from unauthorized access or disclosure, or misuse or loss. Some of these precautions include appropriately securing our physical facilities, systems, and electronic networks with standard industry protections, using standard industry encryption methods when storing and transferring Personal Information, and implementing monitoring and access controls that regulate who can access particular information.

7. How to Access, Correct and Update your Personal Information

Under the Privacy Act, you have the right to request access to, or correction of, the Personal Information that we hold about you. If you would like to make such a request, you can update some of your Personal Information or delete some of your Personal Information from within your Client account or Specialist Profile, or otherwise contact us using the details provided below to request access or correction.

8. Contacting ATLAS and Submitting a Complaint

All questions, comments, requests, or complaints regarding this Privacy Policy or the way in which we handle your Personal Information can be addressed in writing to us via email at privacy@atlasmedicorp.com. We will aim to resolve any issues raised with you directly and promptly. If you are not satisfied with our response to any complaint, you can also lodge a complaint with the Office of the Australian Information Commissioner. © ATLAS Medicorp Pty LIMITED 2024 5
 
9. Changes to this Policy

From time to time, we may need to change this Privacy Policy without notice. If we do, we will post the updated Privacy Policy on our website. You should review this Privacy Policy periodically for any updates. Any revised Privacy Policy, once published on our website, will apply to all Personal Information that is handled by us.